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The Honolulu Authority for Rapid Transportation (HART) follows the general accessibility guidelines set forth by the Worldwide Web Consortium (W3C), under their Web Accessibility Initiative, which can be found at As a City and County of Honolulu agency, HART is committed to making its Web sites compliant with Conformance Level "Priority 1" of the World Wide Web Consortium accessibility rating. HART follows that guideline and includes testable success criteria of "Level A." In other words, we strive to reach WCAG 1.0 Level A.

Images on the site contain 'alt tags' with descriptions of the image that aid users who listen to the content of the site by using a screen reader rather than reading the site.

Majority of our documents and content are provided in Adobe Portable Document Format (PDF) to retain formatting and official legal seals. Where possible we try to make our information and documents available in html format. We strive to provide documents in multiple formats for accessibility and ease of use.

If you use assistive technology and need additional assistance in accessing information, please contact us at our project hotline: (808) 566-2299, or by email at

To enable us to respond in a manner most helpful to you, please indicate the following:

  1. The website URL or address of the encountered problem.
  2. The type of your accessibility problem.
  3. The preferred format in which to receive the material, and
  4. Your contact information.

HART Honolulu Authority for Rapid Transportation